Covid19 Update: The clinic is open as usual, to observe social distancing your initial appointment with consultants can take place via a videolink if you wish. We have a range of tests that can be done remotely, some tests may need to be arranged in clinic. Your consultant will make the testing plan for you during your video appointment and will do required arrangements. If you need an urgent appointment we will do our best to arrange a consultation on the same day. Please register as a new patient before calling 02031433449 to save time on the phone
After the registration please scroll down to the appointment section. You need to register only once!!! If you can't log in please click PASSWORD REMINDER
Please follow FOUR Easy steps:
1) If you are booking on behalf of someone please put PATIENT'S details in the form
2) You will need to click on the link in your e-mail to activate your account.
3) When you log in Select speciality, hospital and time.
4) You will receive confirmation e-mail please don't forget to reply with the symptom questionnaire
Please note we have 24h cancellation policy and there is a £250 NO SHOW FEE
(if you need to cancel or re-book please log in to your account online or send an e-mail to our customer support reply to the confirmation e-mail 24h in advance).
If you need an urgent appointment we will do our best to see you the same day. Please register as a new patient before calling 02031433449 to save time on the phone
Please register your details and e-mail our customer support
Refunds are possible within 7 days after payment.
Refunds only possible for tests if the sample was not dispatched/received for processing (original lab forms and unused kits will need to be returned to the clinic at the expense of the customer). If the sample was sent/received in the lab no refunds are possible.
Refund of the consultation fee is possible only if the cancellation notice was given at least 48h prior to the appointment time.
There is an administrative fee of £15 applied to all refunds.